Whom do I contact?
To Help you answer all of your questions
General HR Questions
Call the main HR phone number 704-687-0669 to best route your request.
Benefits
Benefits Questions
Benefits@charlotte.edu, 704-687-8134
Affordable Care Act Requirements
Krissy Kaylor, benefits director
Email: kstaffo1@charlotte.edu
Phone: 704-687-0649
High Deductible Health Plan
Krissy Kaylor, benefits director
Email: kstaffo1@charlotte.edu
Phone: 704-687-0649
Retirements
TSERS Retirement
Gina Ewart, benefits consultant
Email: giewart@charlotte.edu
Phone: 704-687-0647
ORP Retirement
Gina Ewart, benefits consultant
Email: giewart@charlotte.edu
Phone: 704-687-0647
Supplemental Retirement- 403(b), 401(k),457 Plans
Gina Ewart, benefits consultant
Email: giewart@charlotte.edu
Phone: 704-687-0647
Leave Programs
Paid Parental Leave
Marina LeLeux, benefits consultant
Email: mleleux@charlotte.edu
Phone: 704-687-0648
Family Medical Leave (Non-Parental Leave)
Marina LeLeux, benefits consultant
Email: mleleux@charlotte.edu
Phone: 704-687-0648
Voluntary Shared Leave
Marina LeLeux, human resources specialist
Email: mleleux@charlotte.edu
Phone: 704-687-0648
Disability
Maria Sanchez, benefits consultant
Email: msanch40@charlotte.edu
Phone: 704-687-0492
Military Leave
Maria Sanchez, benefits consultant
Email: msanch40@charlotte.edu
Phone: 704-687-0492
Leave Without Pay
Maria Sanchez, benefits consultant
Email: msanch40@charlotte.edu
Phone: 704-687-0492
Community Service Leave
Marina LeLeux, benefits consultant
Email: mleleux@charlotte.edu
Phone: 704-687-0648
Prior Service Credit and Longevity
Gina Ewart, benefits consultant
Email: giewart@charlotte.edu
Phone: 704-687-0647
Secure methods to send information to the Benefits Office
Please use the following methods to securely send sensitive information to the Benefits Office:
- Upload documents: To submit documentation:
- Visit imaging.charlotte.edu/imagenowforms/fs?form=Document_Submission
- Select HR Benefits as the Department
- Select your Document Type
- Enter your Employee ID and Name
- Add notes if necessary
- Click on Attachments to add documents
- Select Submit.
- Fax: 704-687-5254
- Mail: Human Resources Department – Benefits, 9201 University City Boulevard, Charlotte, NC 28223-0001
Learning and Organizational Development
New Employee Orientation
Kimberly Barrett, learning and organizational development specialist
Email: hrtraining@charlotte.edu
Learning and Development Portal
Vernon Haley, instructional systems specialist
Email: hrtraining@charlotte.edu
Staff Awards and Recognition Program
Linda Diggs, administrative support specialist
Email: staff-recognition@charlotte.edu
Center for Creative Leadership: Leadership Development Program (LDP)
Email: hrtraining@charlotte.edu
Professional Administrator Certification
Kimberly Barrett, learning and organizational development specialist
Email: hrtraining@charlotte.edu
Recruiting and Hiring
General Questions
Email: employment@charlotte.edu
SHRA Employment
For SHRA employment questions, please contact your assigned talent acquisition consultant.
Chancellor’s Office, University Advancement, Institutional Integrity and the following Academic Affairs units: Enrollment Management, School of Professional Studies, and Undergraduate Education
Heather Benson, talent acquisition consultant
Email: hbenson3@charlotte.edu
Phone: 704-687-7863
Athletics, Student Affairs and the following Academic Affairs units: Graduate School, Library, College of Science, College of Humanities & Earth and Social Sciences and College of Arts + Architecture
Felicia Thompkins, talent acquisition consultant
Email: fthompki@charlotte.edu
Phone: 704-687-0667
OneIT, Division of Research, Business Affairs (excluding Facilities Management) and the following Academic Affairs units: International Programs, UrbanCORE, Office of Institutional Effectiveness and Analytics, Levine Scholars Program, Honors College, Belk College of Business, The William States Lee College of Engineering, Cato College of Education, College of Health and Human Services, and all other units not covered by other Talent Acquisition Consultants.
Kel Dudden, sr. talent acquisition consultant
Email: kdudden@charlotte.edu
Phone: 704-687-0668
EHRA Employment
Heather Benson, talent acquisition consultant
Email: hbenson3@charlotte.edu
Phone: 704-687-7863
Temporary Employment
Erica Roth, talent acquisition consultant
Email: eroth8@charlotte.edu
Phone: 704-687-5224
Student Employment
Teresa Shook, student employment coordinator
Email: tshook4@charlotte.edu
Phone: 704-687-0671
Employee Relations
Grievance Procedures
Charleata R. Neal, Interim Director of Employee Relations
Email: cneal25@charlotte.edu
Phone: 704-687-8470
Flexible Work Arrangements
Charleata R. Neal, Interim Director of Employee Relations
Email: cneal25@charlotte.edu
Phone: 704-687-8470
Performance Appraisals
For general questions related to performance evaluations, email nt-stakes@charlotte.edu.
Cherifa Ouedraogo, human resources consultant
Email: couedrao@charlotte.edu
Phone: 704-687-0660
Compensation and Position Management
General Questions
Email: employment@charlotte.edu
SHRA Position Requests
Kieffer Gaddis, executive director of staff position and records management
Email: kgaddis@charlotte.edu
Phone: 704-687-0654
Karla Liboreiro, compensation consultant
Email: kliborei@charlotte.edu
Phone: 704-687-1433
EHRA Position Requests
Tiffani McCain, director of position and performance management
Email: tmccain2@charlotte.edu
Phone: 704-687-8790
Rachel Pierson-Bonin, compensation consultant
Email: rpierso1@charlotte.edu
Phone: 704-687-0655
NinerTalent
For issues with NinerTalent, email NinerTalent@charlotte.edu.
Faculty Questions
Maxwel Awando, director of academic affairs personnel
Email: mawando@charlotte.edu
Phone: 704-687-5773
Employment Verification Requests
For all verifications: A signed employee authorization form is required. For date/title verification, allow one business day. For salary verification, allow two business days.
If your form has a full Social Security Number: Fax it to 704-687-5256
If your form has only the last four digits of Social Security Number: email employment@charlotte.edu
Employees: If you are a current or former employee and need a letter of employment, complete this form and email it to employment@charlotte.edu.
Please do not email any forms that contain a full SSN